01
LLM-based conversational AI agent for Tier 1 voice and text inquiries
02
Automated lead qualification and scoring before human handoff
03
Real-time transcription and sentiment analysis during live calls
04
Agent Copilot interface with suggested responses and objection handling prompts
05
Automatic post-call CRM logging: summary, sentiment tags, and field updates
06
Performance analytics dashboard tracking conversion rates and agent effectiveness